Recovery Officer-Retail and SME Written-Off Management at Exim Bank

Job Title: Recovery Officer-Retail and SME Written-Off Management

Exim Bank has advertised a job opportunity as seen below.

Department: Special Asset Management
Reporting To: Manager-Recovery
Location: Dar es Salaam
HOURS OF WORK: 8am-5pm Monday to Friday
Additional hours as required by workload


  • He/she will be responsible for the timely execution of recovery strategies for written-off to maximize recoveries.


  • Prepare and maintain daily performance monitoring trackers/reports for constant monitoring of key parameters on the bank written-off portfolio.
  • Maintaining written-off portfolio for both existing and newly added accounts ensuring close update of the status for each account is maintained.
  • Analyzing written-off portfolio from time to time and ascertain the non-recourse segment of the portfolio and seek approval for complete write-off thereafter.
  • Liaise with the legal unit and always ensure attending all meetings relating to recoveries both for Retail and SME segments.
  • Updating of key details for all written-off accounts including but not limited to KYC and other data sets that should facilitate the obligor’s whereabouts.
  • Maintaining recoveries tracker and projection for all written-off accounts and sharing the same every week for discussion with the line manager.
  • Preparing and sending reminders to customers regarding payments, or other issues as mandated by management.
  • Preparing adverts for marketing of repossessed properties or properties about to be auctioned by the Bank or through external parties, including the Court.
  • Where possible ensure firm communications with respective written-off customers is maintained throughout, and management is appraised on the progress accordingly.


  • University degree preferably in Law, Accounting/Finance and Business Administration.
  • Relevant professional qualifications in banking, risk management, recovery, and law.
  • At least 2 years of work experience in recovery or related field

How to Apply:

To apply, please send your CV along with all academic certificates to: with the subject line:

Deadline: 16th January 2024.

(Note: Only shortlisted candidates will be contacted)