Machine Applications Engineer at HR World

Job Title: Machine Applications Engineer

HR World is a looking forward to recruit a Machine Applications Engineer on behalf of it’s reputable client.

Industry: Automotive

On behalf of our reputable client HR World Ltd is looking for a Machines Application Engineer who will provide technical support to our clients and assist our sales team with demonstrations and the whole aftersales handling for end customers.

RESPONSIBILITIES:

  • Testing, commissioning, and delivering of machines.
  • Provide clients with technical support as needed and relay information to our product support team for ongoing maintenance requirements.
  • Optimize field machine utilization for clients through refresher training and introducing good practices on how to operate machines.
  • Contribute to sales presentations and tender specifications.
  • Advocating the selling points and technological advancement on Caterpillar machines.
  • To support sales team for any technical issues and alert them on new technology or specific customer technical requirement.
  • To provide vital information that gives sales lead.
  • Act as consultant in supporting customer and our large clients on technical issues.
  • Follow up on customer complaints related with product performance.
  • Carry out basic onsite customer training on operation, maintenance and basic trouble shooting.
  • Ensure all company property under Application Engineer’s custody are kept in good condition and report any defect immediately as when occurs.

QUALIFICATIONS:

  • Degree in Mechanical Engineering or equivalent.
  • Minimum 2 years of working experience in related field excluding field attachment and internships.
  • Basic product knowledge, operations and commissioning of CAT products.
  • High level of understanding planning, customer service and business operation practices.
  • Attention to details, Good IT knowledge, communication, and negotiation skills.

Interested candidates may send their CVs to: recruitment@hrworld.co.tz  before 09th November 2023